Research

I take an ethnomethodology and conversation analysis (EMCA) perspective on human-robot interaction. Most of my work involves studies in the world, i.e. in real-world settings, capturing everyday interaction on video recordings. My current projects involve following delivery robots as they pass through cities, and studying the work of robot operators.

My research contributes

• a more thorough understanding how humans support robot autonomy in practice
• the design of minimal resources for coordination between robots and humans
• interactional and embodied theories of human sociality and machine intelligence

I have empirically studied the Starship delivery robots, EasyMile and Navya autonomous shuttle buses and the DaVinci surgical system, as well as Anki’s Cozmo and Aldebaran’s Nao robots, and developed interaction design methods that explore sound as a communication resource for robots. My work explores how technological innovation can be made socially sustainable.